Legal notice

 

1. Website and trading identity

Website: importadoragranmundox.shop
Trading name: Importadora Gran Mundo X
Email: info@importadoragranmundox.shop

This notice identifies the trading name and electronic contact presently available. Before the website is published for UK sales, the operator must add its full legal name and geographical business address because those facts were not supplied and cannot be responsibly invented.

2. Required company information

If the operator is a company or limited liability partnership, the live website must display the registered legal name, registered office, company or LLP number and the part of the United Kingdom in which it is registered. The registered name must appear on the website and applicable business documents. If the operator is a sole trader or partnership using Importadora Gran Mundo X as a business name, the proprietor’s or partners’ legal names and an address at which business documents can be served must be disclosed.

3. VAT and regulated activities

A VAT registration number must be displayed where applicable. If the operator carries on an activity requiring authorisation, licence, professional registration or supervision, the relevant regulator, registration and professional information must be disclosed as required. This notice does not claim a registration that has not been provided.

4. Distance-selling contact information

Before a consumer places an order, the shop must make the trader’s business name, geographical address, contact details, principal product characteristics, total price, payment arrangements, delivery information, cancellation rights and other required information clear and accessible. Email enquiries may be sent to info@importadoragranmundox.shop.

5. Complaints

Complaints should identify the order or interaction, relevant dates, issue and desired outcome. We will acknowledge and investigate within a reasonable time and communicate a reasoned outcome. Customers should not send passwords or complete payment-card details.

6. Alternative dispute resolution

If Importadora Gran Mundo X is required by legislation or contract to participate in an ADR or other complaint-resolution arrangement, the relevant information will be supplied when the outcome of a consumer complaint is communicated, in accordance with current UK requirements. This notice does not claim membership of an unidentified scheme. Court and regulatory rights remain unaffected.

7. Price and commercial-practice transparency

Consumer-facing prices and invitations to purchase should disclose the total price and unavoidable mandatory charges required by law. Commercial practices must not be misleading, aggressive or otherwise unfair. Fake reviews, concealed mandatory fees, false urgency and unsupported scarcity claims are prohibited where the Digital Markets, Competition and Consumers Act 2024 applies.

8. Product information

We take reasonable care to keep product descriptions and specifications accurate. Images, measurements and compatibility information should be read with the complete product page. Updates may correct an error or reflect a lawful product change, but will not retrospectively rewrite the agreed description of goods already purchased.

9. Product safety

Safety warnings, recalls and corrective actions should be followed. Concerns may be sent to the contact email with product and order information. Nothing in this notice excludes statutory duties concerning safe products, traceability, notification, recall or consumer remedies.

10. Website content

We use reasonable care in preparing our own content but do not promise that every general article or guide is suitable for every individual purpose. Mandatory liability is not excluded. Product-specific contractual statements and statutory rights take priority over a general informational article where applicable.

11. External links

External websites are controlled by their operators. A link is provided for relevance or convenience and does not amount to endorsement of all content. We do not continuously monitor every linked page, but will assess and remove a link where we become aware of unlawful content and removal is required.

12. Copyright and trade marks

Unless otherwise indicated, shop text, photographs, graphics, branding, layout and other original content are protected by copyright, trade-mark or related rights belonging to the operator or licensors. Personal browsing, printing an order and use necessary to exercise legal rights are allowed. Commercial reproduction, modification, redistribution or misleading use requires permission unless law permits it.

13. Security

Unauthorised access, disruption, malicious code, credential abuse and attempts to circumvent security are prohibited. Security concerns may be reported by email without publicly disclosing an exploit or personal information. This section does not discourage lawful good-faith reporting.

14. Privacy and cookies

The Privacy Policy explains the controller, purposes, lawful bases, recipients, transfers, retention, security, individual rights and complaints to the Information Commissioner’s Office. The live cookie interface must identify storage or access technologies and obtain consent where required.

15. Accessibility

Accessibility concerns and requests for reasonably available alternative formats may be sent to the contact email. We seek to make essential shopping and legal information perceivable and usable, and will review reported barriers.

16. Governing framework

The Terms of Service state the contractual governing law and court rules. This Legal Notice does not restrict any consumer’s right to rely on mandatory local protection, seek independent advice, contact an enforcement authority or bring a claim in a court with jurisdiction.